1. Introduction
Melna’s Boutique is committed to safeguarding your personal information as per Indian law, including the IT Act and DPDP Act.
2. Information We Collect
- Personal Data: Your name, email address, phone number, physical address, and payment details.
- Sensitive Data: Financial details used for transactions.
- Technical Data: Information like your IP address, browser, and device type.
3. Purpose of Collection
We use your data to:
- Process orders and deliver services,
- Send updates and promotional offers,
- Enhance website performance and security,
- Fulfil legal requirements.
4. Consent
By using our site, you agree to this policy regarding the collection and usage of your information. You can withdraw your consent by reaching out to us.
5. Data Sharing
We do not sell your data. Information is shared only with:
- Payment processors and delivery partners,
- Government authorities if required by law.
6. Data Storage & Security
Your data is protected by encrypted servers and secure storage within India unless specified otherwise.
7. Your Rights under DPDP Act
You have the right to:
- Access or update your information,
- Request deletion of your data,
- Withdraw permission for processing.
8. Cookies
Cookies help us improve analytics and personalize your experience. You can turn off cookies through your browser settings.
9. Contact Us
For privacy-related questions:
Email: melnasboutique@gmail.
Phone: +91 9495890599
Terms & Conditions
1. Use of Website: By accessing https://
2. Eligibility: You must be 18+ or have parental consent to shop.
3. Products & Prices: All prices are in INR and include taxes. We may update product info and pricing at any time.
4. Orders & Payment: Orders are confirmed after payment via secure gateways. We are not liable for gateway errors.
5. Shipping: Delivery times vary by location, but most orders arrive within a week of dispatch. We are not liable for courier delays. Ready-made products ship within a week; customized items may take longer and will be confirmed with the customer.
6. Returns & Refunds: Only damaged/defective items are eligible for return/refund if reported within 48 hours with photos. Replacement or refund is at our discretion.
7. Intellectual Property: All site content is owned by Melna’s Boutique. Unauthorized use is prohibited.
8. Liability: We disclaim responsibility for indirect/consequential damages.
9. Privacy: Data is managed per our Privacy Policy; use of site implies consent.
10. Governing Law: Terms follow Indian law; disputes handled by Kerala courts.
11. Contact Us
Email: melnasboutique@gmail.
Phone: +91 9495890599